The University has a professional staff of technicians, painters, plumbers, carpenters, & electricians that work to preserve the integrity of the residential environment. The maintenance staff is available from 8:00AM to 5:00PM to address routine (non-emergency) maintenance concerns. 

Emergency Maintenance staff is available 24 hours a day, 7 days per week. The following items are considered emergencies in University Housing:

  • Doors that do not lock, unlock or secure properly
  • Lost key or a key stuck inside of the door
  • Loss of heat, air conditioning, or water
  • Flooding
  • Clogged drain, sink, or toilet
  • Broken window
  • Equipment fire

To Report Any Maintenance Concerns

Please contact the Housing Maintenance Call Center at (251) 460-7655 Monday through Friday, 8AM – 5PM (CST). IF IT IS AN AFTER-HOURS EMERGENCY: Please contact your Community Office to speak with the RA On-Duty. The RA On-Duty will be able to access the Maintenance Staff Member On Call for you.