What it is:

TELL SOUTH is USAFCU's telephone banking system. With TELL SOUTH, you have access to your account 24 hours a day, 7 days a week.

Using TELL SOUTH is a free and convenient service for performing a variety of financial transactions wherever you are. All you need is a Touch-Tone® phone and your personal identification number (PIN), and the information you need is at your fingertips.

With TELL SOUTH, access to your money and account information is protected by a four-digit PIN that you select. No one, not even the Credit Union, will know this secret number except you. Therefore, to keep your account secure, it is very important that you do not write your PIN on anything, or share it with anyone.

By entering your account number, your PIN number, and pressing a few buttons on your Touch-Tone® phone, you can easily conduct many Credit Union transactions including:

  • Account balances
  • Cleared Checks
  • Dividend/Interest rates
  • Loan modeling and payment quotes
  • Deposits
  • Transfers

Download the TELL SOUTH application (PDF).

Here is how to use TELL SOUTH:

  1. Dial TELL SOUTH at (251) 341-1863 or toll-free at 1-866-449-9588
  2. When requested, enter your account number and your secret four-digit pin
  3. Choose the type of information you need from TELL SOUTH's main menu:
    • Press 1 for balance inquiries
    • Press 2 for transaction inquiries
    • Press 3 to post a transaction
    • Press 4 for changes to your account
    • Press 9 to replay the menu

After each main menu selection, TELL SOUTH will offer you further choices. Simply press the corresponding key on your telephone to indicate your selection. To identify specific accounts, use the sub-account identifiers: 
0 Share (Savings) Account
10-19 Tuition Loans
20-39 Loan Accounts
61 IRA Club Accounts
68 Christmas Club Accounts
71-79 Checking Accounts
81-89 Certificates of Deposit
91-99 Certificates of Deposit

During any menu, you may select these other options:

  • Press 9 to return to the main menu
  • Press # to end call
  • Press * to replay current information
  • Press ** to replay previous menu


For more information on TELL SOUTH call us at (251) 706-0255

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